Privacy Policy
Last updated: 19. November 2025

Thank you for visiting my website.
I take your privacy seriously and follow the GDPR and other relevant data protection laws in the EU.

This Privacy Policy explains how I collect, use, store, and protect your personal data when you visit my website, join my newsletter, purchase my digital products or courses, or work with me through my services.

By using this website, you agree to the practices described in this Policy.

1. Who I Am

Name: Anuša Kovačič
Business Type: Sole proprietor / freelance service provider
Email: anusa@itsanusa.com
Location: Slovenia (EU)

I am the Data Controller for all personal data collected via this website.

2. What Personal Data I Collect

I only collect data that I need to provide my services, improve your experience, or communicate with you.

2.1 Information you provide directly

When you:

• Fill out contact or application forms

• Download a free resource

• Join my newsletter

• Purchase a service, course, or digital product

• Communicate with me by email or message

I may collect:

• Name

• Email address

• Billing information

• Phone number (optional)

• Business information

• Survey or onboarding responses

• Any information you send voluntarily

2.2 Payment information

Payments are handled through Stripe.
I never see or store your full card information.

2.3 Automatically collected data (cookies & analytics)

If you give consent, my website may collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on page

• Website interactions

This is done via cookies and analytics tools.

3. Legal Bases for Processing (GDPR)

I process your data under these legal bases:

Contract

To:

• Deliver VA services

• Deliver Business Audit

• Provide mentorship

• Give access to digital products

• Provide access to the VA Beginner Course

Consent

For:

• Newsletter signup

• Freebie download

• Non-essential cookies

• Marketing emails

You can withdraw consent anytime.

Legitimate Interest

For:

• Website analytics

• Improving website performance

• Basic communication

• Security and fraud prevention

Legal Obligation

To comply with tax and accounting laws.

4. How I Use Your Data

I use your data to:

• Deliver services you purchase

• Send onboarding information

• Process payments

• Communicate about your order or project

• Provide access to digital content

• Send newsletters (if you subscribed)

• Improve my website and offerings

• Provide customer support

I do not sell or rent personal data.

5. Who I Share Your Data With

I only share data with trusted third-party service providers needed for my business:

• Stripe – payment processing

• MailerLite – newsletters, email automation, website hosting

• Google Workspace – email, file storage

• Notion – onboarding and client management

• Analytics tools – only with consent

These providers may process personal data only as needed to perform their services.
I have Data Processing Agreements (DPAs) with each provider.

6. International Data Transfers

Some providers may store data outside the EU.
I only use tools that comply with GDPR through:

• Standard Contractual Clauses (SCCs)

• EU-US Data Privacy Framework

7. Data Retention

I keep your data only as long as necessary:

• Client data: 5 years (legal requirement)

• Newsletter subscribers: until you unsubscribe

• Course students: 5 years

• Analytics data: based on your cookie settings

• Support messages: up to 12 months

8. Your GDPR Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Delete your data (“right to be forgotten”)

• Withdraw consent

• Request a copy of your data

• Object to certain processing

• Lodge a complaint with a supervisory authority

To exercise your rights, email me at:
anusa@itsanusa.com

9. Children’s Privacy

My services, products, and content are not intended for children under 16.

10. Cookies (Cookie Policy)

This website uses only essential cookies that are required for basic functionality, security, and form submissions.
These cookies are set automatically by the website platform (MailerLite) and cannot be disabled.

10.1 Essential cookies (required)

These cookies are necessary for the website to function properly, including:

• loading pages

• submitting forms

• maintaining security

• managing navigation sessions

Because these cookies are strictly necessary, they do not require user consent under the GDPR.

10.2 No analytics or marketing cookies used

This website does not use:

• Google Analytics

• Facebook/Meta Pixel

• TikTok Pixel

• Hotjar

• Advertising or remarketing cookies

• Any tracking technologies that require consent

10.3 No cookie banner required

Since only essential cookies are used, a cookie banner or consent pop-up is not necessary under GDPR.

11. Changes to This Policy

I may update this Privacy Policy from time to time.
The latest version will always be posted on this page.

12. Contact

If you have questions about this Policy, contact me at:
anusa@itsanusa.com